How to Fix My iPhone is Frozen and Won’t Turn off or Reset
Your iPhone is most probably at the very center of your social life. Whether it is staying connected with iMessages or FaceTime, or via apps like Instagram or Snapchat. Needless to say, then, that if your iPhone freezes, it’s quite a big (and annoying) problem. So, if your iPhone is frozen and won’t turn off or reset, here are the solutions you should try.
Fix a Frozen iPhone that Won’t Turn Off or Reset
We will discuss all the troubleshooting methods you can use to fix your frozen iPhone so that you can get back to continuing your daily life without any issues. To make things easier for you, we will start with the most basic fixes that you can try, and move on to more advanced troubleshooting steps as the article progresses.
If you have already tried a couple of the basic fixes, you can use the table of contents below to skip ahead to something you haven’t tried before.
Method 1: Force Restart Your iPhone
The first thing that must have popped into your head when your iPhone froze is to shut it down and restart it, right? But if your iPhone screen is frozen and won’t turn off, that suggestion becomes invalid. However, you can still force restart your iPhone. Here’s how to restart iPhone when frozen.
Note: These steps also apply to the second and third-gen iPhone SE.
After following these steps, your iPhone should restart and should be working fine. However, if this hasn’t worked for you, move on to the next step.
Method 2: Restore iPhone without Losing Data (Tenorshare ReiBoot)
If nothing has worked so far, chances are you will have to restore your iPhone. The best way to do this is by using Tenorshare ReiBoot (download). ReiBoot is a powerful iOS system recovery tool that can fix various iOS system problems, like iPhone stuck on Apple logo, iPhone won’t turn off, iPhone black screen of death issue, etc. This software is easy to use and lets you quickly restore your iPhone. The best thing about Tenorshare ReiBoot is that it doesn’t delete any data on your iPhone either.
So, here’s how to fix iPhone is frozen and won’t turn off or reset, using Tenorshare ReiBoot:
Method 3: Delete Freezing Apps
If you have noticed that your iPhone tends to freeze when you’re using a particular app (or apps), you should delete the apps as soon as you can. This way, you can prevent the issue from happening again.
Method 4: Check for Software Updates
If you’re facing freezing issues frequently on your iPhone, you should check and ensure that there are no pending updates for your phone. Apple frequently releases software updates for iPhones to fix random bugs and glitches, so there are chances that the freezing issue might be fixed with an update as well.
Method 5: Reset All Settings on Your iPhone
Another solution you can try, if your iPhone keeps freezing frequently, is to reset all settings on your phone.
Note:This will not cause any data loss. However, any settings you have tweaked inside iOS will be reverted to their original, default state.
Method 6: Perform a DFU Restore the Official Way (Using iTunes, Causes Data Loss)
If nothing seems to be working, it’s time to go for a “stronger” method. A DFU restore can sometimes fix firmware issues that might be causing your iPhone to freeze up.
Note:A DFU restore will erase your data. So, make sure to take a backup of anything important.
Method 7: Contact Apple Support
If restoring your iPhone hasn’t fixed the problem either, the only thing left to do is to contact Apple and ask them to help. You can contact Apple Support by clicking onthis link.
Fix iPhone is Frozen and Won’t Turn Off or Reset
Well, those were the ways you can fix your iPhone if it has frozen and won’t turn off or reset. While sometimes a force restart can fix things, if nothing seems to be working, using a software like Tenorshare ReiBoot (download) usually does the trick.
So, have you ever faced the problem of your iPhone getting stuck and not letting you do anything to try and fix it? Which solutions did you try, and what worked for you? Let us know in the comments.
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